These Terms & Conditions (“Terms”) govern your use of the website and services provided by Nuu Management LLC, doing business as Nuu Metabolic (“Nuu Metabolic,” “we,” “us,” or “our”).

By accessing or using our website or services, you agree to be bound by these Terms.

IMPORTANT NOTICE

Nuu Metabolic provides telehealth and in-person medical services through a licensed healthcare provider. These services are intended for non-emergency medical care only.

If you are experiencing a medical emergency, call 911 immediately.

1. MEDICAL SERVICES

Medical services are provided by:

Urooj Mujtaba, PA-C
Licensed in the State of Illinois

By using our services, you acknowledge that:

• A provider-patient relationship may be established
• Medical care is provided based on clinical judgment
• Prescriptions are not guaranteed

2. TELEHEALTH SERVICES

Nuu Metabolic offers telehealth services in compliance with Illinois law.

By using telehealth services, you agree to:

• Participate in virtual consultations where applicable
• Provide accurate and complete health information
• Understand the limitations of telehealth (e.g., no physical exam)

3. ELIGIBILITY

To use our services, you must:

• Be at least 18 years of age
• Be located in the State of Illinois at the time of service
• Provide accurate and truthful information

We reserve the right to deny services if eligibility requirements are not met.

4. MEDICAL EVALUATION & PRESCRIPTIONS

All treatment decisions are made by the licensed provider based on medical necessity.

• Not all patients will qualify for treatment
• Prescriptions are issued only when appropriate
• You may be referred to another provider if needed

5. PHARMACY FULFILLMENT

If medication is prescribed:

• Prescriptions are sent to licensed pharmacies
• Pharmacies are responsible for dispensing and delivery
• Nuu Metabolic does not manufacture or dispense medications

6. PATIENT RESPONSIBILITIES

You agree to:

• Provide accurate and complete medical information
• Follow the prescribed treatment plan
• Use medications only as directed
• Contact a healthcare provider if you experience adverse effects

7. PAYMENTS & FEES

By using our services, you agree to:

• Pay all applicable fees
• Authorize charges for services rendered

All payments are processed by Nuu Metabolic.

Refunds are subject to our Refund Policy.

8. NO GUARANTEE OF RESULTS

Results vary by individual.

We do not guarantee specific outcomes, including weight loss results or treatment effectiveness.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nuu Metabolic shall not be liable for:

• Indirect or consequential damages
• Outcomes related to failure to follow medical advice

Nothing in this section limits liability where prohibited by law.

10. PRIVACY

Your information is handled in accordance with our Privacy Policy and applicable laws, including HIPAA where applicable.

11. MODIFICATIONS

We may update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.

12. GOVERNING LAW

These Terms are governed by the laws of the State of Illinois.

13. TELEHEALTH CONSENT

By using Nuu Metabolic’s services, you consent to participate in telehealth services where applicable.

You acknowledge and understand that:

• Telehealth involves the use of electronic communications to enable healthcare providers to diagnose, consult, treat, and follow up with patients remotely.
• Telehealth services may include video, phone, or asynchronous (form-based) evaluations.
• The same standards of care apply to telehealth services as in-person services.

Potential Risks of Telehealth

You understand that there are potential risks, including:

• Technical failures (e.g., connectivity issues)
• Limited ability to perform a full physical examination
• Possible delays in medical evaluation or treatment

Your Responsibilities

You agree to:

• Provide accurate, complete, and current health information
• Ensure you are in the State of Illinois at the time of service
• Use a secure and private environment during consultations

Alternatives

You understand that you may seek care through traditional in-person healthcare services instead of telehealth at any time.

By proceeding, you provide informed consent to receive healthcare services via telehealth.

14. WEIGHT LOSS & MEDICATION DISCLAIMER

Nuu Metabolic may offer treatment plans that include medications prescribed for weight management, where appropriate.

You acknowledge and agree that:

• All medications are prescribed only after evaluation by a licensed healthcare provider and based on medical necessity.
• Not all patients will qualify for medication-based treatment.
• Weight loss results vary from person to person and are not guaranteed.

Important Medication Disclosures

• Certain medications used for weight management may be prescribed off-label, as permitted by law and based on clinical judgment.
• If compounded medications are utilized, you acknowledge that compounded drug products are not reviewed or approved by the U.S. Food and Drug Administration (FDA) for safety, effectiveness, or quality.
• All medications carry potential risks and side effects, which will be discussed with you by your provider where applicable.

Patient Responsibility

You agree to:

• Use medications strictly as prescribed
• Report any side effects or adverse reactions
• Follow up with your provider as recommended

   

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Nuu Management LLC through our website at Nuu Management LLC, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to support@nuumetabolic.com or call +1 855-484-1554 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://nuumetabolic.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the “Site”) is owned and operated by Nuu Management LLC (“COMPANY,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Nuu Management LLC.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of Nuu Management LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Nuu Management LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. Nuu Management LLC shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at support@nuumetabolic.com . We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Nuu Management LLC operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

CONTACT INFORMATION

Nuu Management LLC
DBA Nuu Metabolic
1619 Millstone Ln,60031,Illinios
Email: support@nuumetabolic.com