IMPORTANT HEALTH INFORMATION NOTICE

Some information you provide may relate to your health, symptoms, medications, and treatment (“Health Information”).

Because medical services are provided directly by a licensed healthcare provider (PA-C), your Health Information may be subject to the Health Insurance Portability and Accountability Act (HIPAA) and governed by a separate Notice of Privacy Practices (NPP).

1. INFORMATION WE COLLECT

We may collect the following:

A. Personal Information

• Name
• Email address
• Phone number
• Address
• Date of birth

B. Health Information

• Medical history
• Symptoms
• Medications
• Intake forms and questionnaires
• Provider communications

C. Payment Information

Payments are processed by third-party processors. We do not store full card details.

D. Device & Usage Data

• IP address
• Browser type
• Device type
• Website interactions

2. HOW WE COLLECT INFORMATION

We collect information:

• Directly from you (forms, intake, booking)
• Automatically (cookies, analytics tools)
• From service providers (payment processors, hosting)

3. COOKIES & TRACKING TECHNOLOGIES

We may use cookies, pixels, and similar technologies to:

• Improve website functionality
• Analyze usage
• Measure marketing performance

Advertising & Analytics

We may use cookies and basic website analytics to understand how visitors use our site. We may also use third-party advertising tools — including social media platforms such as Meta — to measure advertising performance and reach relevant audiences. These tools may collect device and interaction data. We do not sell your personal information, and we do not permit these tools to access your health information. You can control cookies through your browser settings.

4. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide telehealth services
• Conduct medical evaluations
• Communicate with you
• Process payments
• Improve services
• Comply with legal obligations

5. SHARING OF INFORMATION

We may share information with:

• Licensed healthcare provider (direct care delivery)
• Pharmacies (if medication is prescribed)
• Service providers (payment, hosting, analytics)
• Legal authorities when required

We do not sell your Personal Information.

6. ILLINOIS SERVICE LIMITATION

Services are provided only to individuals located in Illinois, where the provider is licensed to practice.

7. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

8. YOUR RIGHTS

You may request to:

• Access your information
• Correct your information
• Request deletion (subject to legal requirements)

Contact: support@nuumetabolic.com

9. DATA RETENTION

We retain information as long as necessary to provide services, comply with legal obligations, and maintain medical records as required by law.

10. CHANGES TO THIS POLICY

We may update this policy from time to time. Updates will be posted on this page.

11. CONTACT

Nuu Management LLC
DBA Nuu Metabolic
Email: support@nuumetabolic.com